PLACING AN ORDER

ordering01

STEP 1 – ORDER

Speak to our team about putting together a tailored solution that meets your requirements. Be sure to brief us with as much detail as possible so that we can meet your specifications and deadlines.

ordering02

STEP 2 – PAYMENT

Once you place your order, we will issue you an invoice for payment. Payment terms and options are listed on this invoice, or speak to your Sales Adviser for more information.

ordering03

STEP 3 – DESIGN

Our Orders team will work with you to ensure your designs and concepts are exactly as you visualised, and make sure that any Style and Branding Guidelines are met. Alternatively our in house team can work directly with your own design team to prepare your artwork for production.

ordering04

STEP 4 – PRODUCTION

Once all the details have been finalised, we will have your order manufactured. Depending on what you have ordered, lead times will vary.

ordering05

STEP 5 – DELIVERY

When your order is complete we will dispatch it to your nominated address using one of our trusted couriers. If you have a variety of products in production at the same time, you may find you will receive them at different times. When an order is dispatched in part or full, you will receive a corresponding email with tracking details and order documentation.

RESERVING STOCK FOR ORDERS

Quotations provided by ExpoSupplies do not reserve stock, nor confirm that we have stock. Stock is only reserved or ordered for customers once an official ExpoSupplies Sales Order is generated and one of the following conditions are met:

  • A payment of deposit of 50% of the total sales order value is provided.
  • The provision of an authorised Purchase Order (only applicable to clients with a valid 30 Day Account).

Who We Partner With

What Our Customers Say

  • Great customer service & great product. Very happy with our order.

    Lauren McFall
    Lauren McFall
  • Great Company. Staff are fantastic and we received our goods in time for our event. They did a particular good job for us as we needed the product within a short time frame. I recommend them to everyone.

    James Pedersen
    James Pedersen
  • We have purchased a number of items including a marquee, flags and tablecloths. The team have been fantastic to deal with. They assisted us with design and delivered on time. We certainly will purchase from them again and are happy to recommend them.

    Rex Burton
    Rex Burton
  • A Melbourne to Brisbane delivery being a two day turnaround from the first phone call to receiving the product is exceptional !!! And with thanks to my ill knowledge of math I shall be placing another order at a later date. Haha. Though many thanks to Aaron who patiently took all 3 of my calls. A great and decent product from a decent Company. Superb on all counts, thank you !!!

    Melaney Henare
    Melaney Henare
  • Excellent service, very attentive to our specific order requirements and the turn around time on manufacture and delivery were outstanding.

    Peter Stelzer
    Peter Stelzer
  • This organisation was a pleasure to deal with. Their website was very informative and I found the videos very helpful. We chose a print deal and the result was perfect. They delivered the product to our offices in Adelaide and I was relieved to see it arrive on the exact day we agreed. The product was very good quality, many thanks for your professionalism.

    James Archer
    James Archer
  • Thank You to the Team and especially Bec for all your help with our new display the service we received and quick response was very appreciated. Thank You

    Michelina Noney
    Michelina Noney
  • Fantastic service. Canopy helped out pull the design together when I didn't have time to get my usual designer on board, had it to spec cheaper than it would have cost me with my own designer and printed and delivered ahead of a tight schedule. They saved the day for my event. Thanks very much.

    Anne Miles
    Anne Miles

Start typing and press Enter to search